I just had over $500 dollars stolen from an online account from a hacker,
The account is through e-gold.com This company e-gold told me that yes someone hacked in and stole your money during a transaction I was doing online.
They have the ip address from where it came from and They have all of the
information on this guy, And they told me through an e-mail they could tell me where my money is at right now. But yet, They will not help me get it back or take it out of his account that he has with e-gold. They said they would put a freeze on his account, And that if i wanted more information i would have to get a court-order and send it to them. Then they would release the information.
In their user agreement policy it states all transactions are final and you
cant have any money refunded. But, It does not say: \"Even if you\'r money is stolen from account.\" Or whatever it would need to say to fall under the laws to protect them. But, nevertheless they know it was stolen from me because they tracked it and they sent me an e-mail that i saved stating all of this.
Does this company have to pursue this matter when they know for sure it was stolen from my account? The amount was $560 so it is a felony charge. Would it be considered that this company is aiding a felon when they know who it is and where my money is at?
The whole issue seems suspicious...
The account is through e-gold.com This company e-gold told me that yes someone hacked in and stole your money during a transaction I was doing online.
They have the ip address from where it came from and They have all of the
information on this guy, And they told me through an e-mail they could tell me where my money is at right now. But yet, They will not help me get it back or take it out of his account that he has with e-gold. They said they would put a freeze on his account, And that if i wanted more information i would have to get a court-order and send it to them. Then they would release the information.
In their user agreement policy it states all transactions are final and you
cant have any money refunded. But, It does not say: \"Even if you\'r money is stolen from account.\" Or whatever it would need to say to fall under the laws to protect them. But, nevertheless they know it was stolen from me because they tracked it and they sent me an e-mail that i saved stating all of this.
Does this company have to pursue this matter when they know for sure it was stolen from my account? The amount was $560 so it is a felony charge. Would it be considered that this company is aiding a felon when they know who it is and where my money is at?
The whole issue seems suspicious...
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