I decided to install solar panel, in my house. At that time 18 solar panels were installed and started generating power. As they offered in the advertisement they promised me that I should only have to pay $10-$30 per month and the total expense for the sola panel installation was $22,000. I signed up for a payment plan through my bank and I singed up for 20-year payment of $160 monthly. Ever since the installation I end paying the amount I used to pay even before the solar installation even with solar panels.
Ever since then I started calling the company and I never got any responses, all the phone numbers they provided weren’t working or the employees stopped working for that company. Almost an year ago I got in touch with the manager of the company- Joshua- and he promised to take care of the situation and after many phone calls and e mail requests he assured to place 6 more panels at the house. 6 more panels were added in October 2020 and that didn’t make any difference in the energy bills and it started getting worse.
During this time, they were blaming the electrical company and made me switch company multiple times. since I wasn’t getting benefits from the solar panel and my electric bills were getting worse I requested them to have this removed and have my money back since its not doing what they promised. They refused to have it removed or refused to take care of the problems.
I am paying about $180 monthly for the electrical bill. Since the solar panel wasn’t doing what it supposed to I wasn’t paying the payments. And I started paying them since December 2020 hoping that they will find a solution to the problem. And problem is still haven’t resolved.
I used to have to pay only $150 monthly and with solar panel I am still paying more than my usual electric bill. its absolutely worthless to have it at my house. Instead of helping my bill its hurting my financial stability and its affecting my personal -credit score- since I stopped paying for something not working or doing its job like as they promised. I see other complaints and bad negative reviews at the Better Business Bureau too.
I need to have the system removed and have my payments back and to cancel the contract with this providers day break solar, located at 2601 n main st, fort worth TX.
What are my best steps to take?
Ever since then I started calling the company and I never got any responses, all the phone numbers they provided weren’t working or the employees stopped working for that company. Almost an year ago I got in touch with the manager of the company- Joshua- and he promised to take care of the situation and after many phone calls and e mail requests he assured to place 6 more panels at the house. 6 more panels were added in October 2020 and that didn’t make any difference in the energy bills and it started getting worse.
During this time, they were blaming the electrical company and made me switch company multiple times. since I wasn’t getting benefits from the solar panel and my electric bills were getting worse I requested them to have this removed and have my money back since its not doing what they promised. They refused to have it removed or refused to take care of the problems.
I am paying about $180 monthly for the electrical bill. Since the solar panel wasn’t doing what it supposed to I wasn’t paying the payments. And I started paying them since December 2020 hoping that they will find a solution to the problem. And problem is still haven’t resolved.
I used to have to pay only $150 monthly and with solar panel I am still paying more than my usual electric bill. its absolutely worthless to have it at my house. Instead of helping my bill its hurting my financial stability and its affecting my personal -credit score- since I stopped paying for something not working or doing its job like as they promised. I see other complaints and bad negative reviews at the Better Business Bureau too.
I need to have the system removed and have my payments back and to cancel the contract with this providers day break solar, located at 2601 n main st, fort worth TX.
What are my best steps to take?
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