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Hello,
I recently leased a new vehicle in Michigan and later found out that the paint was damaged in many areas due to something leaking on it either during transport of the vehicle to the dealer lot or else while on the dealer lot. Anyway..obviously the car wasnt inspected well enough before it was leased to me and i didnt realize the issue until my first washing of the car...I contacted the dealership about the problem and their response was sorry about the issue but they wouldnt replace the vehicle and only would have it repainted which i ageed to have them do....after 3 weeks they returned to vehicle to me with a TERRIBLE paint job! The general manager of the dealership assured me that it would return to me "looking showroom new" I guess it was true if the car had been an 86 escort but its a 40,000 dollar truck...needless to say, I am not a happy camper at all! What recourse if any do i have? I mean if I get a new car..i should expect it to look new shouldnt i? what the dealer is telling me now is that theres nothing they can do to make it look as good as the factory paintjob because that is applied differently. should i be stuck paying for a car for 3 years with a second rate paint job because the dealer didnt inspect it well enough before leasing it to me?
I recently leased a new vehicle in Michigan and later found out that the paint was damaged in many areas due to something leaking on it either during transport of the vehicle to the dealer lot or else while on the dealer lot. Anyway..obviously the car wasnt inspected well enough before it was leased to me and i didnt realize the issue until my first washing of the car...I contacted the dealership about the problem and their response was sorry about the issue but they wouldnt replace the vehicle and only would have it repainted which i ageed to have them do....after 3 weeks they returned to vehicle to me with a TERRIBLE paint job! The general manager of the dealership assured me that it would return to me "looking showroom new" I guess it was true if the car had been an 86 escort but its a 40,000 dollar truck...needless to say, I am not a happy camper at all! What recourse if any do i have? I mean if I get a new car..i should expect it to look new shouldnt i? what the dealer is telling me now is that theres nothing they can do to make it look as good as the factory paintjob because that is applied differently. should i be stuck paying for a car for 3 years with a second rate paint job because the dealer didnt inspect it well enough before leasing it to me?
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